How Tanzania can improve access to financial services

15th September 2017 Bella Bird

Take two Tanzanian entrepreneurs: Hadiya and Mzuzi. Hadiya has built a successful micro-business taking advantage of mobile money services, including money transfers and savings products that are low- cost and safe, as well as short-term micro loans. But Mzuzi, the owner of a small, 10-person enterprise, is facing a financial crisis despite huge personal drive and inventiveness because of his inability to access credit to expand.

The stories of these two entrepreneurs embody the experiences of real-life Tanzanians seeking opportunities for themselves and their families. Their need for financial products and services opens the second section of the 9th Edition of the Tanzania Economic Update series which, in addition to providing the World Bank’s regular overview of the economy, puts a special focus on an issue of strategic significance to the country.

The broad story of Tanzania’s growth and poverty reduction over the past decade is now well known: With strong and consistent growth rates of 6 to 7 percent, Tanzania has performed very well by regional standards. But while the poverty
level in Tanzania has declined significantly, roughly 12 million Tanzanians still live on less than 1,300 shillings (US$0.58) per day, with many others living just above the poverty line and at risk of falling back into extreme poverty in the event of an economic shock.

Maintaining and accelerating growth requires the right policies. Tanzania’s impressive growth to date has been driven by the decisions of the past. Future growth will be driven by the decisions of today’s leaders. The Government of Tanzania is clear that it is focused on achieving an annual 10 percent but, to build on the current momentum, it needs to pay attention to three key areas. These are the subject of this latest economic update.

Firstly, the government should maintain its prudent macroeconomic policy management. Secondly, there should be effective management of public investment. Thirdly, Tanzania needs to unlock the growth potential of the private sector.
There is no alternative to private sector-led growth to reach the levels of investment, employment and poverty reduction that will fulfil the aspirations of the Tanzanian people.

As Tanzania enjoyed a decade of stable growth, the country also made very impressive progress towards creating an efficient, low-cost mobile money infrastructure. This helped to extend financial inclusion for the benefit of many. However, the much larger formal financial system, which is critical for the growth of the business sector, continues to lag behind. Additional steps are therefore needed to further improve the mobilisation of savings, whilst providing access to affordable credit to the real economy. Interest rates financial products and services could help Tanzania move towards
a more formalised, transparent, and dynamic economy. This can be achieved through measures that foster competition between banks and other financial service providers.

Last but not least, Tanzanians’ access to affordable long-term credit needs to be improved. Reducing the pressure of public borrowing would reduce the disincentives for lending remain high and access to credit very restricted, resulting in a lower ratio of credit to the private sector relative to Tanzania’s GDP, compared to regional and global comparators.

Three directions are suggested to secure the prospects of citizens like Hadiya and Mzuzi and many more like them. Firstly, undertake measures to expand access to those still not participating in financial services: almost one out of three adults lacks access to financial services, with women and citizens in rural areas still strongly disadvantaged.

A complete and swift roll out of an efficient and inclusive National ID system, coupled with the shift towards electronic payments for government-related transactions, including for social transfers such as TASAF, could facilitate the expansion and deepening of financial inclusion.

Secondly, deepening inclusion by broadening the use of more advanced to the private sector, which would in turn improve the availability of long- term credit.Tanzania holds great potential for accelerating its growth for
the benefit of all citizens. Taking measures to bring money within reach of enterprising citizens will help to harness their latent talent, energy and drive. This will not only contribute to growth of the economy, but widen opportunities for men and women, the Hadiyas and Mzuzi’s, to benefit and play their part.

With these needs in mind, Tanzania is among the 25 priority countries within the World Bank Group’s Universal Financial Access 2020 initiative, whose goal is to enable access to transaction accounts as a first step toward broader financial inclusion.

About the Author

Bella Bird Headshot

Bella Bird

Bella Bird is a British and Australian national. She became the country director for Tanzania, Burundi, Malawi and Somalia in July 2015 and is based in Dar es Salaam, Tanzania. Prior to this, she was the World Bank country director for Sudan, South Sudan and Somalia in Nairobi, Kenya from 2011 until 2015. Bird served in various leadership roles in the UK's Department for International Development (DFID). From 2009 until 2011, she was head of governance policy at DfID.

One thought on “How Tanzania can improve access to financial services”

  1. Impressive…. Tz private sector need more sensitization and financial inclusion is one of the hindrance to this. The Govt should put more focus on SME’s whose role is key to the economic devt. Most SMEs are excluded from the traditional financial system and their role is indispensable. Only 4% of total commercial loans are extended to agriculture which accounts and/employs almost 70% of the population…and most of this goes to big agro projects leaving aside the agro SMEs..

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